Privacy Policy

Effective Date: August 1, 2025

Welcome to BTY Advance ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and when using our services. This Privacy Policy explains how we collect, use, share, and protect your personal information, as well as your choices regarding this information.

Information We Collect ​  
We collect information in two main ways:  

A. Information You Provide Directly 
When you place an order, create an account, subscribe to our newsletter or SMS updates, contact customer support, join a promotion or loyalty program, or interact with us through social media, we may collect your name, email address, phone number, shipping and billing address, order details, and any other information you choose to provide. If you make a purchase, your payment information will be securely processed through third-party providers, and not stored by us.

B. Information We Collect Automatically
Additionally, when you visit our website, we automatically collect certain information such as your IP address, browser type, device information, pages visited, time spent on the site, referral links, and purchase behavior. We may use cookies and tracking technologies to enhance your browsing experience, analyze traffic, and personalize content.  

How We Use Your Information  
We may use the information we collect to process and fulfill your orders, including sending you order confirmations, tracking updates, and delivery notifications. We also use your information to provide customer support and respond to any questions or concerns you may have. Additionally, we may personalize your experience on our Site by recommending products or content tailored to your preferences. With your consent, we may send promotional updates via email or SMS, including offers, restock alerts, or product announcements. Your data also helps us improve the performance and functionality of our website, enhance your shopping experience, detect and prevent fraud or security threats, and comply with any applicable legal or regulatory obligations.

SMS and Text Updates ​
If you opt in, we may send SMS notifications related to your orders, delivery reminders, restock alerts, or promotions. You can unsubscribe from these messages at any time by replying STOP or contacting our customer support.

Your Rights and Choices ​
Managing Your Information
If you need to update your account details or request the deletion of your account, you can contact us anytime at [email protected]. We’ll assist you as quickly as possible.

Marketing Preferences and Cookie Settings 
You may opt out of receiving promotional emails or SMS by clicking the unsubscribe link in any of our messages or by contacting us directly. You also have control over how cookies are used on your device—just adjust your browser settings or use the cookie preferences tool on our Site to manage your choices.

Your Privacy Rights (GDPR / CCPA)
If you're located in a region covered by privacy laws such as the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA), you may have the right to access, correct, delete, or restrict how we process your personal data. To exercise any of these rights, please email us at [email protected], and we’ll walk you through the process.

Sharing of Information
We do not sell your personal data. However, we may share your information with trusted third-party service providers who help us operate our business, including payment gateways, delivery partners, customer service platforms, or website hosting services. These partners are required to keep your information secure and confidential. We may also share your information with legal authorities when required by law, or in the case of fraud or threats to our business or customers. If our business is ever involved in a merger, acquisition, or sale, your data may be transferred as part of that process.

Data Security ​
We implement robust security measures to protect your personal information, including encryption, secure data storage, and strict access controls. These safeguards are designed to prevent unauthorized access, misuse, or disclosure of your data. However, while we do our best to protect your information, no system can guarantee complete security. 

Data Storage and Retention
Your information may be stored in secure servers inside or outside your country. We retain data only as long as needed to fulfill the purposes outlined in this policy, unless required by law to keep it longer.

Children’s Privacy
Our website is - E6797C, bold - E6797C, bold intended for children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us so we can remove the information immediately. 

Changes to This Policy 
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or other communication channels.

Contact Us 
If you have any questions about this Privacy Policy, how your information is handled, or your experience with our Site, we’d love to hear from you. You can reach us by:

Email:  [email protected]