BTY products are designed to help improve the appearance of dark spots, uneven tone, and skin texture with consistent use. Results vary by individual. For specific concerns like melasma or vascular conditions, we recommend consulting a dermatologist.

Results vary depending on skin type, concern, and consistency of use.

Hydration and glow: may be noticed within a few days to 1 week

Brightness and smoother texture: typically seen in 2–4 weeks

More visible improvements in tone: may take 4–8 weeks with consistent use

Skincare works gradually, and daily use combined with sun protection helps maintain results.

(Morning vs Night routine)
Morning Routine:
Cleanse with Bright & Light Cleanser

Apply treatment or tone-up product (e.g., Instaglow Tone-Up Cream)

Apply Daily Radiance or Sun Stick for sun protection

Night Routine:
Cleanse with Bright & Light Cleanser

Apply Overnight Mask as your final step

Using products in the correct order helps them absorb properly and work more effectively.

BTY products are formulated for cosmetic use and designed to be gentle for most skin types. However, individual skin reactions may vary. Customers with sensitive skin are encouraged to perform a patch test before full application.

BTY products are formulated for cosmetic use and are generally designed to be gentle. However, pregnant or breastfeeding moms should always consult their doctor or dermatologist before using any skincare product, as individual needs and sensitivities vary.
We recommend bringing the ingredient list to your healthcare provider for guidance.

Yes. BTY ships both locally and internationally, including select countries where fulfillment partners are available. Shipping availability and delivery timelines may vary depending on your location. For international orders, customers are advised to review shipping details at checkout.

Delivery time depends on your location and order cutoff.

🇦🇪 UAE
Dubai / Sharjah / Ajman / UAQ / Fujairah: 2–3 days

Abu Dhabi (city): 2–4 days

Abu Dhabi (remote areas): 10–15 days (+15 AED remote fee)

📌 Couriers attempt delivery up to 3 times before returning the parcel.

🇹🇼 Taiwan
Orders are processed daily

Parcels usually arrive at partner stores within 2–3 days

🇵🇭 Philippines
Delivery time varies by location

Details are shown at checkout or shared after order confirmation

📌 Important Reminder
Delivery timelines are estimates and may vary due to weather conditions, courier operations, or remote area locations. We recommend ensuring your contact details are correct to avoid delivery delays. If you need assistance with your order, our customer care team is always happy to help.

Yes. Free shipping is available for orders within the Philippines.
For international orders, shipping fees and delivery details vary by location and will be shown clearly at checkout. We recommend reviewing the shipping information before completing your order.

We accept returns within 7-10 days of delivery for items that are damaged, missing, defective, or incorrect. Products must be unopened, unused, and in their original packaging unless they arrived damaged. Full details are available on our Return Policy page.

BTY products are designed to help improve the appearance of dark spots, uneven tone, and skin texture with consistent use. Results vary by individual. For specific concerns like melasma or vascular conditions, we recommend consulting a dermatologist.

Results vary depending on skin type, concern, and consistency of use.

Hydration and glow: may be noticed within a few days to 1 week

Brightness and smoother texture: typically seen in 2–4 weeks

More visible improvements in tone: may take 4–8 weeks with consistent use

Skincare works gradually, and daily use combined with sun protection helps maintain results.

The Bright & Light Cleanser is designed specifically to cleanse the skin—removing dirt, oil, and impurities without stripping moisture.
Other BTY products, such as tone-up creams, sunscreens, and overnight masks, are designed to treat, protect, or support skin appearance after cleansing. Each product plays a different role, and using them together helps create a balanced skincare routine.

(Morning vs Night routine)
Morning Routine:
Cleanse with Bright & Light Cleanser

Apply treatment or tone-up product (e.g., Instaglow Tone-Up Cream)

Apply Daily Radiance or Sun Stick for sun protection

Night Routine:
Cleanse with Bright & Light Cleanser

Apply Overnight Mask as your final step

Using products in the correct order helps them absorb properly and work more effectively.

BTY products are formulated for cosmetic use and designed to be gentle for most skin types. However, individual skin reactions may vary. Customers with sensitive skin are encouraged to perform a patch test before full application.

BTY products are formulated for cosmetic use and are generally designed to be gentle. However, pregnant or breastfeeding moms should always consult their doctor or dermatologist before using any skincare product, as individual needs and sensitivities vary.
We recommend bringing the ingredient list to your healthcare provider for guidance.

BTY products comply with local cosmetic regulatory requirements. For specific registration details, customers may reach out to official BTY customer care channels.

BTY is committed to responsible and ethical practices. Our products are developed with care and follow cosmetic safety standards. We continuously work with partners who value quality, responsibility, and ethical production processes.
For specific certifications or details, customers may contact official BTY customer care channels.

To ensure authenticity, purchase BTY products only through the official website, authorized partners, or verified BTY sellers. Authentic products come with proper labeling and packaging.

BTY products typically have a shelf life of 2–3 years unopened.
Once opened, products are best used within 6–12 months, depending on the product type. Always check the expiry date and PAO (Period After Opening) symbol on the packaging for specific guidance.
Store products in a cool, dry place away from direct sunlight to maintain quality.

Yes. BTY ships both locally and internationally, including select countries where fulfillment partners are available. Shipping availability and delivery timelines may vary depending on your location. For international orders, customers are advised to review shipping details at checkout.

Yes. BTY supports payment options commonly used by Filipino customers, including GCash and Philippine bank transfers, even for orders placed from abroad. Available payment options are shown at checkout.

We accept Payment First via bank transfer, credit/debit card, e-wallets (such as GCash, Maya), and Cash on Delivery (COD) in selected areas.

Yes. Free shipping is available for orders within the Philippines.
For international orders, shipping fees and delivery details vary by location and will be shown clearly at checkout. We recommend reviewing the shipping information before completing your order.

Delivery time depends on your location and order cutoff.

🇦🇪 UAE
Dubai / Sharjah / Ajman / UAQ / Fujairah: 2–3 days

Abu Dhabi (city): 2–4 days

Abu Dhabi (remote areas): 10–15 days (+15 AED remote fee)

📌 Couriers attempt delivery up to 3 times before returning the parcel.

🇹🇼 Taiwan
Orders are processed daily

Parcels usually arrive at partner stores within 2–3 days

🇵🇭 Philippines
Delivery time varies by location

Details are shown at checkout or shared after order confirmation

📌 Important Reminder
Delivery timelines are estimates and may vary due to weather conditions, courier operations, or remote area locations. We recommend ensuring your contact details are correct to avoid delivery delays. If you need assistance with your order, our customer care team is always happy to help.

Log in to your BTY account and go to the Orders section to view your purchase history, status, and tracking updates. You’ll also receive SMS and email notifications when your order status changes.

We accept returns within 7-10 days of delivery for items that are damaged, missing, defective, or incorrect. Products must be unopened, unused, and in their original packaging unless they arrived damaged. Full details are available on our Return Policy page.

Yes. Refunds are available for eligible returned items and follow our Refund Policy. Refunds may be processed through our website system or by our Customer Service Team.

Once your return is received and approved, we’ll process your refund promptly. The exact timing will depend on your payment provider and method, and our Customer Service Team will keep you updated until it’s completed.

We can help update or cancel your order any time before it’s confirmed and shipped. Once an order is dispatched, it will arrive as originally placed; it can no longer be modified or cancelled. Please contact our Customer Service Team immediately with your order number so we can update or cancel it before dispatch.